Willers Solutions Limited – Our client, an ISP Company, is recruiting to fill the position below:
Job Title: NOC Engineer
Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities
- Perform general “system administration” tasks on all elements of the network
- Discover problem areas that could negatively impact system performance or customer satisfaction
- Proactively monitor network and system performance.
- Analyze traffic data and trends and escalate areas of concern to the network design authority.
- Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
- Perform general “system administration” tasks on all elements of the network.
- Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
- Take ownership to ensure that all problems are resolved in a timely and efficient manner.
- Manage problem resolution using network monitoring/management tools
- Monitor key suppliers’ service levels and highlight where Service Level Agreements (SLAs) are not being met.
Requirements
- Minimum of BSc / HND in Computer Engineering or a related field.
- A minimum of 4 years of technical experience in an ISP, telecommunications, or network operations environment.
- Strong communication skills both written and verbal.
- Capable of making solid, fact-based decisions under pressure.
- Ability to work well in an international, multi-cultural, and high-pressure technical environment.
- Very Good understanding of wireless communications Technology
- Cisco CCNA/CCNP certification.
- Interested candidates must be able to work on a 24/7 shift Rotation.
Application Closing Date
31st July, 2024.
How to Apply
Interested and qualified candidates should send their CV to: jobs@willerssolutions.com using the job title as the subject of the mail.